FAQ

  • What are your camp hours?

    Mark Stansell

    Camp hours are from 9:00 a.m. to 3:30 p.m. We do offer extended care hours from 7:00 a.m. to 6:00 p.m. at an additional cost.

  • You don't offer refunds or exchanges. Why not?

    Mark Stansell

    Great question.  Think of the answer in terms of buying tickets to a Miami Dolphins football game. You purchase great seats to see the Dolphins play the Patriots on November 1st.  But suddenly something comes up - a business trip, a friends' wedding, an illness.  You call the Dolphins ticket office and ask for a refund, or you ask if you can swap the tickets for a different day, or even for next season's game against the Patriots.  They tell you sorry and you either sell the tickets on StubHub or you lose the money that you paid - OR you go to the game anyway because that is what you paid to do. While camp is somewhat different it is similar in that you are paying for a service that takes place on a particular date and time. When you don't make it, the Dolphins cannot sell your seat to someone else, and in most cases we can't sell the seat to other campers when you don't show up, cancel or change dates. Like just about every other camp operating for any length of time, Digi-Camp does not offer refunds or exchanges for any reason whatsoever.

  • Are your prices competitive with similar camps?

    Mark Stansell

    We are working parents and understand the financial challenges faced by our friends and neighbors. That said, Digi-Camp is offered at amazingly reduced prices compared to our competitors.

    Our only local competitors (Pine Crest and Pine Tree) are priced much higher at $399 and $362 per week respectively- and their hours are 9:30 to 3:00. The Pine Crest Camp offers extra morning and afternoon hours at a weekly cost of $133 – that works out to a total of $532 per week. Pine Tree charges $108 per week extra for afternoon care. Also at Pine Tree you are forced to sign up for a minimum of three weeks at $1085 per session – that’s a $65 increase from 2013. At Pine Tree you would pay $470 per week.

  • How much time do the kids spend working with the equipment?

    Mark Stansell

    Unlike our competitors Digi-Campers are knee deep in the equipment from 9 a.m. until 3 p.m. every single day. We don’t take “arcade” or “fishing” breaks. According to their own sample schedules, at Pine Tree’s multimedia Camp, the kids actually work with “multimedia” for only around 3 hours of their 7 hour day. The rest of the day they are playing kickball and fishing. Really? In multimedia camp? Fishing and kickball? Still not convinced?

  • Can we bring our own devices, such as an iPad or camera?

    Mark Stansell

    Yes. You can bring your own digital camera, video camera, notebook computer, or storage devices to any of our camps. Digi-Camp is not, however, responsible for lost, stolen, or damaged equipment you bring. Campers must be responsible for their own equipment. Label everything, including memory cards and batteries. We do lock the room when we are out on a shoot, and we do everything we can to help campers secure their equipment – we have a large padlocked cabinet that our campers often use – but Digi-Camp cannot be held responsible for loss or damage

  • Do you offer a day rate?

    Mark Stansell

    Due to the nature of our camp - we cannot offer a day rate. Our camps fill up quickly and reserving a spot for someone for only a day or two doesn’t make sense for us. If you wish to register and pay for an entire week with the intention of only attending a few days, we do allow that, but we cannot offer a discount.

  • Do camps fill up? Is there a wait list?

    Mark Stansell

    First, remember we are doing our best to hold enrollment to a number which makes sense. What we will NEVER do is fill sessions to the brim without equipment or instructors to accommodate. We reserve the right to cut off registration based on space, equipment and instructor availability. Digi-Camp will make every effort possible to offer ALL interested campers a seat in our camps, however if the camp(s) fill up we will create a waiting list. Enrolling early is the only way to guarantee a seat in our camps.

  • How soon do I need to enroll and pay?

    Mark Stansell

    We have already begun taking enrollment for the Spring and Summer camps. We expect that camps will fill up quickly, so you should get your enrollment forms completed as soon as possible. We suggest you sign up and pay right away to ensure space for your camper. Use our online registration process.
    Click here to go to the Summer Camp Registration Page.
    Click here to go to the Spring Break registration page.

  • What ages do you accept for Digi-Camp?

    Mark Stansell

    Campers should be age 7 by the date the camp begins. Digi-Camp reserves the right to screen our campers based on age and maturity level. Camp content is not geared for the very young. Also, our camps are intended for young teenagers so our cutoff is age 14.

  • What do campers do during extended camp hours?

    Mark Stansell

    At 3:30 p.m. we shut our computers down and expect most campers to be picked up.  For those enrolled in extended care, our camp counselors will set up and play board games (we have a nice variety of board games and cards), many campers bring their own devices and play games on them, while others bring a book to read, or watch Disney Channel shows on our big screen.

  • I have a question that is not on the list. What now?

    Mark Stansell

    Email or call Mark Stansell
    mark@digicamp.com
    561-236-0938