FAQ

What are your camp hours?

Camp hours are from 9:00 a.m. to 3:30 p.m. We do offer extended care hours from 7:00 a.m. to 6:00 p.m. at an additional cost.

What are your prices?

Our camp prices vary from $300 per week to $450.  The price depends on the camp content. Many of our camps include take home hardware and software that is included in the price.  As you register for camp the prices will be clearly stated. We do NOT include any surprise fees.  That includes that fact that we have NO registration fee.

Do you offer refunds?

Great question.  Think of the answer in terms of buying tickets to a Miami Dolphins football game. You purchase great seats to see the Dolphins play the Patriots on November 1st.  But suddenly something comes up - a business trip, a friends' wedding, an illness.  You call the Dolphins ticket office and ask for a refund, or you ask if you can swap the tickets for a different day, or even for next season's game against the Patriots.  They tell you sorry and you either sell the tickets on StubHub or you lose the money that you paid - OR you go to the game anyway because that is what you paid to do. While camp is somewhat different it is similar in that you are paying for a service that takes place on a particular date and time. When you don't make it, the Dolphins cannot sell your seat to someone else, and in most cases we can't sell the seat to other campers when you don't show up, cancel or change dates. Like just about every other camp operating for any length of time, Digi-Camp does not offer refunds or exchanges for any reason whatsoever.

Are your prices competitive with similar camps?

We are working parents and understand the financial challenges faced by our friends and neighbors. That said, Digi-Camp is offered at amazingly reduced prices compared to our competitors.

Our only local competitors (Pine Crest and Pine Tree) are priced much higher at $399 and $362 per week respectively- and their hours are 9:30 to 3:00. The Pine Crest Camp offers extra morning and afternoon hours at a weekly cost of $133 – that works out to a total of $532 per week. Pine Tree charges $108 per week extra for afternoon care. Also at Pine Tree you are forced to sign up for a minimum of three weeks at $1085 per session – that’s a $65 increase from 2013. At Pine Tree you would pay $470 per week.

How much time will our children spend working on camp content?

Unlike our competitors Digi-Campers are knee deep in the equipment from 9 a.m. until 3 p.m. every single day. We don’t take “arcade” or “fishing” breaks. According to their own sample schedules, at Pine Tree’s multimedia Camp, the kids actually work with “multimedia” for only around 3 hours of their 7 hour day. The rest of the day they are playing kickball and fishing. Really? In multimedia camp? Fishing and kickball? Still not convinced?

Do you offer a day rate?

Due to the nature of our camp - we cannot offer a day rate. Our camps fill up quickly and reserving a spot for someone for only a day or two doesn’t make sense for us or for your children. If you wish to register and pay for an entire week with the intention of only attending a few days, we do allow that, but we cannot offer a discount.

Do Camps fill? Is there a waiting list?

First, remember we are doing our best to hold enrollment to a number which makes sense. What we will NEVER do is fill sessions to the brim without equipment or instructors to accommodate. We reserve the right to cut off registration based on space, equipment and instructor availability. Digi-Camp will make every effort possible to offer ALL interested campers a seat in our camps, however if the camp(s) fill up we will create a waiting list. Enrolling early is the only way to guarantee a seat in our camps.

How soon do I need to register?

We have already begun taking enrollment for the Spring and Summer camps. We expect that camps will fill up quickly, so you should get your enrollment forms completed as soon as possible. We suggest you sign up and pay right away to ensure space for your camper. Use our online registration process. Use this link to create an account and register. 

What do campers do during extended hours?

At 3:30 p.m. we shut our computers down and expect most campers to be picked up.  For those enrolled in extended care, our camp counselors will set up and play board games (we have a nice variety of board games and cards), many campers bring their own devices and play games on them, while others bring a book to read, or watch Disney Channel shows on our big screen. Please keep in mind the cost of extended care is less than $5 per hour - a very reasonable price indeed!

I have a question that is not on the list. What now?

Email or call Mark Stansell
mark@digicamp.com
561-236-0938